False notifications, or “pop-outs,” can occur for a few reasons:
- The device signal is obstructed due to improper placement or building materials
- Inaccurate placement of the Trusted Place
- Weak Wi-Fi or Bluetooth signal
Remember—the Trusted Place boundary that you set sits on a specific set of geofence coordinates rather than the walls of your home or school. If your Trusted Place radius is too restrictive, you may receive false notifications, even if the Jiobit hasn’t left the building.
On the other hand, notifications may feel delayed if your Trusted Place boundary is too large. Because a manual geofence radius must be between 100-800 feet, this radius might feel too big for a small apartment or property. Connect to Wi-Fi for accurate location information and faster notifications.