The dashboard is your summary view of everything going on with Jiobit. This view will look different whether your child is with you or away from you.
Depending on your Jiobit’s whereabouts, a status bar will appear at the top of your dashboard. Learn how your Jiobit is connected to a signal, and how it is displaying location information.
TRACKING
The Jiobit will use GPS, Wi-Fi, and/or cellular networks to provide location updates when outside of a Trusted Place and away from you or the Care Team.
WITH YOU AT HOME
This status means that the Jiobit is connected to your phone via Bluetooth. During this time the app is relying on your phone’s carrier and GPS signals to update the app.
HOME
If the Jiobit is not “with you” or connected to Bluetooth but is still located within your primary Trusted Place, the Jiobit status will indicate it is at "Home.”
CONNECTING TO JIOBIT
If the Jiobit is in a poor coverage area or something is blocking the signal to the device, the app may display the message CONNECTING TO JIOBIT. While the Jiobit works to establish an updated location, it will display the last known location reported to our servers.
RESERVED BATTERY
When battery levels are below 5%, the Jiobit will display a “Reserved Battery” message. While the app will display the last known location of the device, you will not be able to access Live Mode for step-by-step tracking until the Jiobit is charged.
LIVE MODE
Click the sun icon or pull down the card to switch to Live Mode for real-time tracking.
BLUETOOTH ALERT ON
This status indicates the Jiobit’s “ virtural leash" is on, and that the Jiobit is tethered to the phone through a Bluetooth connection.
UPDATING
When the Jiobit app is “Updating,” the Jiobit can only show its last known location until it's able to pick up a new signal.
POOR SIGNAL
The Jiobit is unable to establish a reliable connection.
DISCONNECTED
The dashboard is your summary view of everything going on with Jiobit. This view will look different whether your child is with you or away from you.
Depending on your Jiobit’s whereabouts, a status bar will appear at the top of your dashboard. Learn how your Jiobit is connected to a signal, and how it is displaying location information.
WANDERED OFF
The Jiobit has “Wandered Off” when it is outside of the Bluetooth range from phone while Bluetooth Alert is ON. Once the Jiobit leaves the Bluetooth range, the app will first show "Wandered Away," and then "Disconnected"
PHONE DOESN’T HAVE INTERNET
If your app is displaying this message, you do not have enough cellular coverage on your phone to connect to the Jiobit device.
LOW LOCATION ACCURACY
With “Low Location Accuracy,” your Jiobit sees a limited number of signals and can only provide a general location rather than pinpointed location.
JIOBIT IS UNABLE TO FIND ITS LOCATION
Jiobit is unable to get online. This usually happens if the Jiobit has been out of battery for an extended period of time.
OUT OF BATTERY
The Jiobit is out of battery. Charge to receive location updates.