Which HP laptops have Tile technology?
The HP Elite Dragonfly is the first laptop with built-in Tile technology!
How does Tile work with my HP laptop?
Tile technology is built into your laptop. Once activated, you can use all your favorite Tile features to track your laptop, such as:
How do I activate Tile on my HP laptop?
You can find Tile on your laptop under the Start menu. If you are an existing Tile customer, simply sign into your account to get started. If you don't yet have a Tile account, you can create an account and follow the steps below to activate your laptop:
- Press Shift + F11 to begin activation. Your laptop will sync with Tile via Bluetooth.
- Follow the prompts and wait until you see a message that your Tile is activated.
- Download the Tile mobile app, sign in and ring your nearby laptop!
What settings need to be enabled on my laptop for Tile to work?
The following settings are required to be enabled in order for Tile to perform optimally.
- Internet Connection including notifications and maps.
- Bluetooth On - to start Bluetooth on your laptop, please go to your settings and enable bluetooth.
How do I ring my HP laptop using Tile?
Ringing your laptop is the fastest way to find it when it’s nearby!
- Open up the Tile mobile app and find your HP laptop.
- Tap the green “Find” button.
- Listen for the Tile tune!
To read more about finding your laptop or other Tiles with the Tile mobile app, visit our Support Center.
Can I find my laptop if it is off?
No one ever plans on losing their laptop. If you do, Tile will be ready! As long as your laptop battery has power, you can find your laptop when it is offline, sleeping, or off.
How do I find my laptop if it is out of range?
If you are trying to find your laptop with the Tile mobile app, but the green “Find” button isn’t visible, this means that your laptop is not in range. Instead, you will see your laptop’s “last place seen”.
Tile’s last place seen feature records the address of the last place your laptop and the Tile app connected. Once your laptop is within Bluetooth range of your phone, the “Find” button will automatically appear!
If your laptop is nearby and you still are unable to ring your laptop, visit our Support Center.
How do I find my HP laptop using Tile if lost?
If you misplaced your laptop, enlist the power of the Tile community. Simply tap “Notify When Found” in the app and you will be notified when your Tile’s location is anonymously updated by other Tile customers.
To read more about Community Find, visit our Support Center for more information.
When I turned on my PC, it played a tune/beeped? What does that mean?
This is an indication that you have a Tile enabled device. This is normal, especially if it's the first time you turned on your PC. The tune/beep will stop shortly.
Because my PC played a tune/beeped, does that mean my Tile is ready to go?
No, please proceed to the sign in/sign up process. During this process you will fully activate your tile module and register it to your user profile.
I am unable to activate Tile on my HP laptop, who can help?
Have no fear, we can help!
If you are still unable to activate Tile after you have determined Bluetooth is on, please check all required settings then head over to Tile or HP.