Tiles with a built-in or sealed battery cannot be accessed or changed. Older Tile models with a 1 year built-in battery are eligible for reTile, which allows you to replace or upgrade your Tile at a highly discounted rate.
Why do some Tiles have built-in batteries?
Built-in batteries provide a sealed design that gives Tiles like Sticker and Slim longer battery life.
What happens to my other Tiles that I didn't activate?
We recommend activating your Tiles as soon as you receive them to get their maximum benefits. If a Tile has not been activated in over a year, we cannot guarantee that the battery will last a full year.
What if my battery dies early?
If your Tile’s battery dies before the battery lifespan for your model, please contact our Customer Care Team to help.