Your Tile’s battery is guaranteed to last one full year. After that, the battery can be replaced (on Tile Mate and Pro only). For even greater peace of mind, batteries can be sent to you every year at no additional cost as a perk of being a Tile Premium member!
For Tile Slim and the original Mate (or if you just need to replace all of your Tiles at once!), you can opt-in to our reTile program. This allows you to replace all the Tiles you already have in your account for a discounted price.
We’ve also made it easier for you to responsibly dispose of old Tiles. In 2018, Tile initiated a relationship with Total Technology Results to be the first to include their database feature in our app (iOS only). Thanks to this partnership, you can now see a list and get directions to the e-waste recycling centers near you in the United States.
What happens to my other Tiles that I didn't activate?
We've worked hard to extend Tile's life as long as possible. If a Tile has not been activated in over a year, we cannot guarantee you will have a full year of service left in that Tile. We recommend activating your Tiles as soon as you receive them to get their maximum benefits!
What if my battery dies early?
If your Tile’s battery dies before a year has passed from activation, we’ll replace it free of charge! It’s covered by our worry-free warranty.