For Tiles with a non-replaceable battery, you cannot access or change the battery. Older Tile models with a 1-year non-replaceable battery are eligible for reTile, which allows you to replace or upgrade your Tile at a discounted rate.
Why some Tiles have non-replaceable batteries
Non-replaceable batteries provide a sealed design that gives Tiles like Sticker and Slim longer battery life.
Activate your Tile immediately
We recommend activating your Tiles as soon as you receive them to get their maximum benefits. If a Tile has not been activated in over a year, we cannot guarantee that the battery will last up to its expected lifespan.
If your Tile's battery dies early
If your Tile’s battery dies before the battery lifespan for your model, contact our Customer Care Team.