Tile Original was the first product we shipped all the way back in 2015. We are incredibly thankful for all of our first customers who took a chance on Tile and provided us with very valuable feedback. We took that feedback and thought about our customers first when designing our current Tiles.
While we no longer sell Tile Original, we understand that some of our customers still might have some! You might also have some questions...
I found a Tile Original in my drawer, does it still work?
If you activated your Tile Original it should only last a year. If you never activated it, there is a good chance that it will still work. If you press the "e" button once and it makes a sound, then you can activate it through our app.
How long does Tile Original last?
Tile Original should last about a year. It does not have a replaceable battery. After a year, it is still eligible for our reTile program.
Can Tile Original ring my phone?
We have two generations of Tile Original, of which Gen 2 can ring your phone. If your Tile Original has 3 small speaker portholes on the back, it is a Gen 2 and you will be able to ring your phone by quickly double-pressing the "e" button.
How do I know which generation of Tile original I own?
Even though our second generation Tile Original is 3x louder and can find your phone, it looks pretty similar to our first generation Tile Original!
Luckily, it’s still super easy to determine whether you have a first or second generation Tile Original. Just flip it over!
If you see 3 small vertical holes lined up vertically on the back you’ve got a Gen 2.
How big/loud/durable is Tile Original?
Tile Original is 37mm x 37mm x 5.3mm, weighs 9g, has a volume of 33-90 decibels, and has an IP57 water resistant rating.
What is the range of Tile Original?
Tile Original works via Bluetooth 4.0 and has a range of 30-100ft.