What are the new GDPR regulations?
The rules set by the European Union's General Data Protection Regulation give individuals in the EU more control over how their data is used and places certain obligations on businesses that process information of those individuals. Tile is making sure to adhere to these regulations.
What is Tile doing to adhere to GDPR?
All of our users based in the EU have been automatically opted out of our promotional email lists. We want to be sure we have your consent to send these email communications moving forward. We will not send you any further email communications unless you explicitly opt-in. Customers will continue to receive emails from Tile related to Tile services and any orders that you may place through the Tile webstore regardless of whether you have opted into promotional emails or not.
I received an email from Tile that relates to GDPR and it sends me to a webpage that has an “I Agree” button. What exactly am I agreeing to?
To comply with GDPR, Tile is asking EU customers for two explicit agreements:
2) Separately, we are also asking for customers to opt in to continue receiving marketing and promotional emails from Tile. To opt in, simply check the box that is displayed beside the type of emails you would like to receive - you can choose to receive Promotional emails and/or reTile emails. Opting in to receive marketing emails is unrelated to Tile’s core services and is NOT required to continue using Tile’s devices and/or app.
If you have not received an email from Tile, please check your spam folder or contact us here to let us know.
How do I opt out from receiving promotional emails from you?
If you’re a non-EU citizen, you can visit this link here to opt out of receiving promotional emails from Tile, including emails about important product updates, exclusive offers, and reTile.
You are always free to opt back in to receive emails from Tile at any time. If you wish to opt back into our promotional emails, simply visit our website and scroll down to the bottom of the page and type your email address into the bar that says “Get the Latest News.”